How we handle refunds as your Merchant of Record.
As your Merchant of Record, Axiom E-Consultancy LTD manages customer refunds in accordance with payment network rules.
Refunds may be issued after verifying product or service issues.
Refund processing times vary based on card networks.
Approved refunds are returned to the original payment method.
All refund requests are reviewed for fraud and misuse.
Businesses must cooperate during refund investigations and provide evidence when required.
Last updated: February 2026